You’ve been in something unforeseen or your car has experienced some cosmetic/structural damage because of bad ride out. Either way, you want the dents, dings and scratches fixed as soon as opportunity. Entrusting your prize vehicle to really auto body repair shop you come across, however, could prove a regrettable mistake. Sad but true, not all auto body repair technicians have very best interest at heart.
Take for instance the recent “Sierra Vista Herald” news report declaring, “Auto repair shops to be witnessed.” Seems Arizona’s new attorney general is putting a sting operation into effect in a state that will “determine if those in the business of car repair are now being honest with their home owners.”
What prompted the fact that such undercover tactics? Turns out, some dishonest mechanics and auto repair technicians are telling consumers that the cars require expensive add-on services when they really do not. To make matters worse, they’re dropping the costly bomb on customers after they’ve already lured them alongside a lowball estimate.
In light of situations like these, it’s no wonder that recognition is being passed out by the Better Business Bureau and other watchdog organizations to auto body repair services that have their own customers’ best interests at heart. Recently, EMC Publishers reported which a “Local auto repair shop [had been] recognized by BBB for its integrity.”
The auto repair shop was selected by a “panel of judges including things like business and community leaders” who investigated business practices and anecdotal customer service stories to choose a visit. Honest and integrity in all areas of business by owned and operated repair service provider secured the win.
One of the approaches the auto repair shop managed to treat its customers so well was by employing a team of long-term trusted staff to “make the right choices.” An auto body provider’s main objective in order to be getting you back with a road quickly and using the confidence that your vehicle has been restored as part of your complete satisfaction. ICAR Gold class certification also helps to ensure that your auto repair technicians have obtained the highest credentials in the industry to get the job finished right.
Another way that the auto repair service walked away the actual use of honor was by taking the time to explain to its customers, in plain, non-technical language, what repairs their car needed and what options were available to them. Your auto repair provider should be adamant in its pledge to use only original equipment manufacturer (OEM) parts and certified alternative material. Watch out for auto body shops that use knock-offs or cheap imitations but impose just slightly compared to a competitor that is committed to the real deal and backs it up along with a guaranteed repair.
It’s stressful enough when a vehicle is damaged without adding in driving a car that you’re being ripped off through your auto repair purchase. A reputable car body team focuses on taking that stress out within the process with attention to detail from quote, to insurance agency document approvals, totally through to finished product.
Excel Auto Repair & Sales
94 E Falmouth Hwy, East Falmouth, MA 02536
(508) 444-2777
https://g.page/excel-auto-repair-sales
Posted on:
August 22, 2019